1. Understand the conditions of return
  2. Print a return label
  3. What if my return request is refused?

  1. Understand the conditions of return
  2. As a reminder, you have a withdrawal period of 14 days to cancel your order, return or exchange a product. You must contact the seller to initiate the return procedure. The seller will analyze your request and provided that the product is returned without damage or use, under the original packaging conditions, your request will be accepted.

  3. Print a return label
  4. If you respect the conditions of return, the seller will send you a return label by email, with the return instructions.
    We insist that returned products will be accepted only on the condition that they are in their original packaging. Any product returned damaged or removed from its original packaging, will not be taken back.

  5. What if my return request is refused?
  6. Your return request may be refused for the following reasons:
    The 14-day withdrawal period is exceeded
    The returned product has been damaged, either upon receipt or upon return

    In case of refusal, we invite you to contact us at the following address: We will try to find a solution.

Free Delivery Worldwide

on orders over80€/119$

pick up at your place of stay

or in pick up points while visiting Paris

Secured Payment

Visa card, Master card, Paypal, Alipay, and more